How do the orders work?
We make each piece individually within approx. 3 weeks post order placement. This means that once you place an order, we will take approx. 3 weeks to make your piece based on the measurements you provided in your order. This does not apply to finished bath robe pieces. Please visit our ‘How to measure’ page for more information.
Do you ship worldwide?
Where possible, we ship worldwide. The shipping costs calculated on the checkout page include shipping cost for a priority tracked international service and also the packaging fee.
How long does it take to receive my parcel?
Once your order has been shipped the delivery time estimate is approx. 10 – 12 working days. This excludes bank holidays, weekends and possible delays during peak holiday seasons.
Can I return my order?
Unfortunately no, all sales are final. Undergarments cannot be returned due to hygienic purposes and equally custom clothing which is made to fit individual measurements provided in each order.
What does it mean that the fabric designs are limited?
This means that we only have a certain amount of fabric with each design. Once this design is finished, we cannot guarantee it will be on offer again. All designs which are no longer available will be removed from the shop and replaced with new offers.